Making Decisions

Sources of Power: How People Make Decisions
"Sources of Power: How People Make Decisions," a book by Gary Klein, ISBN: 0262611465

Summary and review by Adina Levin: http://alevin.com/weblog/archives/000774.html

Fast Company article by Bill Breen: http://www.fastcompany.com/online/38/klein.html

Negative Expertise
"Negative Expertise," an article by Marvin Minsky, International Journal of Expert Systems, 1994: http://web.media.mit.edu/~minsky/papers/NegExp.mss.txt